Frequently Asked Questions
Are referrals required for a patient to be seen by a Pain Relief Centers physician?
Not always. A new patient can contact this clinic directly to make an appointment and we will then obtain relevant information from their PCP or other healthcare providers. At this time, walk-ins are not accepted.
Does a referring clinic need to specify a specific physician or Healthcare Provider?
Not at all, in order to expedite the date of the first consultation, the patient will be assigned to the first available Healthcare Provider. Of course, a specific provider can be requested, but delays might then be encountered.
What if I have a patient that is in need of urgent consultation?
In general chronic pain symptoms do not require urgent evaluation, but some conditions do warrant an urgent consultation like: fractured vertebrae wherein a kyphoplasty can be done; terminally ill patients, etc.
After a patient is referred to Pain Relief Centers, will the referring clinic be notified of the appointment?
Yes, Pain Relief Centers will fax back the referring clinics initial request with the “Fax-Back Confirmation” information completed.
What insurance does Pain Relief Centers participate with?
We currently accept all major insurance plans including most Medicaid plans.
Does Pain Relief Centers accept patients with no insurance coverage?
Yes, but these patients will be contacted by our billing department to make arrangements for a payment plan prior to the initial appointment.
What hospitals do Pain Relief Centers physicians have privileges at?
Several different major hospitals in Metro Louisville area.